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Patrick Berg

Patrick Berg

Head of cybersecurity

Patrick heads cybersecurity for the team behind Voxbi.

Topics: Security, data protection and GDPR, and where your call data is kept

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Articles 1

Cover for a guide to call recording under the GDPR, covering lawful basis, caller notice and retention
Explainers 17 min read

Call recording and GDPR: lawful basis, notice and retention

What the GDPR asks of a business that records calls. It covers the lawful basis, notice before recording starts, fixed retention, tight access and the national rules to check.

  • GDPR
  • contact center
  • data sovereignty
Patrick Berg Sep 26, 2026

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