From the Voxbi blog

Guides, how-tos, and opinion on cloud phone systems, call handling, and running a business that is easy to reach.

Business communication solutions: complete guide

Business communication solutions: what they are and how to choose one

What business communication solutions really are, the features worth paying for, and how to pick a European Union hosted, GDPR ready partner.

Contact center outsourcing: a guide for SMEs and mid-market

Contact center outsourcing: a guide for SMEs and mid-market

A practical guide to contact center outsourcing for European SMEs and mid-market: what to outsource, onshore vs nearshore vs offshore, GDPR, technical integration and KPIs.

A balance scale weighing Microsoft Teams against a cloud PBX for a Luxembourg SME.

Microsoft Teams Phone vs Cloud PBX for Luxembourg SMEs

Compare Microsoft Teams Phone, a cloud PBX, and the hybrid model for Luxembourg SMEs in 2026: costs, features, devices, and the right fit.

A cloud phone system running inside a browser on a laptop.

What is a cloud PBX, and how is it different from a desk phone setup?

A plain-language explainer on cloud phone systems for anyone weighing up a move off traditional lines.

A Voxbi call analytics dashboard showing live call volumes, wait times, and per-queue stats.

How to choose a cloud phone system for a growing team

A practical checklist for evaluating cloud telephony, from call routing to where your data is hosted.

Microsoft Teams Direct Routing vs Operator Connect in 2026

Microsoft Teams Direct Routing vs Operator Connect in 2026

Both connect Microsoft Teams to the phone network. One keeps control and pricing on your side, the other just moves the admin screen. Here is how to choose.

EU mobile SIM with your company's fixed number

EU mobile SIM with your company's fixed number

Bring your fixed business number to your mobile, with no app and no smartphone required. One professional number for every call, anywhere in Europe.

Voxbi 2.0: the new generation of cloud PBX made in Europe

Voxbi 2.0: the new generation of cloud PBX made in Europe

After three years of work and 4,500 customers' feedback, here is the new Voxbi: a cloud PBX rebuilt around how people actually use a phone system.

How to set up professional voice messages for your business

How to set up professional voice messages for your business

Closed for the holidays or changing your hours? Here is how to set up a clear, professional voice message that keeps callers informed.

Broadcast announcements on your PBX

Broadcast announcements on your PBX

Send a manual or prerecorded announcement to every phone at once, or just one group. For celebrations, everyday notices, and emergencies when seconds count.

Support for Deutsche Telekom's CompanyFlex SIP trunks

Support for Deutsche Telekom's CompanyFlex SIP trunks

Voxbi's cloud PBX now works with Deutsche Telekom CompanyFlex SIP trunks via Bring Your Own Carrier, so German businesses keep their trunks and gain a modern PBX.

Is the fax dead?

Is the fax dead?

Fax was built for analog lines, and Europe has moved to all-IP. Here is why fax over VoIP is unreliable, and what to use instead.

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