The number rings, the record doesn't open
The caller is already in your CRM, but the phone doesn't know that, so reps answer blind and hunt for the record while the customer waits.
Integrations
Connect Voxbi to any CRM through the API
There's a ready-made Voxbi integration for Odoo. For every other CRM, the Voxbi REST API and webhooks let you wire in the essentials yourself: see who's calling before you pick up, click a number to dial, and log every call on the right record automatically.
- Any CRM via the REST API
- Native Odoo integration
- Public API docs
Your CRM and your calls don't talk
Calls logged by hand, or not at all
Logging every call into the CRM is a manual chore, so it slips, and the customer history ends up full of gaps.
Dialing out of the CRM by hand
Copying numbers from a CRM record into a phone wastes time on every call and invites misdials.
What you can wire into your CRM
Caller lookup
Match the incoming number against your CRM and pull the caller's details, using the API's user and call context, before anyone picks up.
Click-to-call
Start a call to any number straight from a CRM record with the call-control endpoint, so reps dial in one click instead of by hand.
Automatic call logging
Log calls onto the right CRM record automatically from the call-history data and webhook events, with time, direction, and who handled it.
Recordings and AI transcripts
Attach the call recording, and Voxbi's AI transcript and summary, to the CRM record using the recording and transcription fields the API returns.
Live call events
Subscribe to webhooks so your CRM reacts to calls as they happen, opening a record, creating a task, or updating a deal.
Odoo, out of the box
Running Odoo? Skip the build entirely: the native Voxbi Odoo integration does caller pop, click-to-call, logging, and AI summaries for you.
Odoo native, everything else via the API
Odoo has a ready-made Voxbi integration, so if you run Odoo there is nothing to build. See the Voxbi Odoo integration page for that story.
For any other CRM, the connection is yours to build on the Voxbi REST API and webhooks: token-based authentication, a user and PBX context endpoint, call control, call history with recordings and AI transcripts, and event webhooks. The full reference is at docs.voxbi.com.
Frequently asked questions
Do you have a ready-made plugin for my CRM?
For Odoo, yes, it's a native integration. For other CRMs there's no off-the-shelf plugin, but the REST API and webhooks are flexible enough to fit any CRM, from caller lookup to automatic call logging.
What can I sync to my CRM?
Caller identity and context, click-to-call, call history and live call events, and the call recording plus its AI transcript and summary.
How does click-to-call work?
Your integration calls the API's call-control endpoint with the number, and Voxbi places the call from the user's device. It's one request per dial.
Where are the API docs?
The full public reference, endpoints, authentication, and examples, is at docs.voxbi.com, with a Postman collection you can run against your account.
Fit Voxbi to the CRM you run.
Start a free trial, or read the API docs to see exactly what you can wire into your CRM.