Administration

Single sign-on

Sign in securely with single sign-on, supporting SAML, OAuth, and Microsoft accounts.

Voxbi supports single sign-on (SSO), so your team accesses the phone system with the same credentials they use everywhere else. Instead of managing a separate username and password for Voxbi, users authenticate through your existing identity provider, and access is controlled centrally by IT.

For organisations that already run an identity provider, such as Azure Active Directory or another SAML or OAuth-compatible system, this removes a category of support requests and tightens the security posture. When someone leaves the organisation and their central account is deactivated, their Voxbi access goes with it.

When you'd use single sign-on

  • A company running Microsoft 365 that wants staff to log in to Voxbi through their existing Microsoft accounts, without issuing and managing a separate set of credentials.

  • An IT team that enforces centralised identity governance and needs every business application, including the phone system, covered by the same identity provider and access policies.

  • An organisation with high staff turnover or frequent role changes where maintaining separate logins per application adds meaningful overhead to onboarding and offboarding.

How single sign-on works in Voxbi

  1. Enable single sign-on in the Voxbi Cockpit

    In the PBX Settings under the Authentication tab, an administrator switches on the single sign-on option and selects the identity provider.

  2. Connect your identity provider

    Voxbi supports SAML, OAuth, and Microsoft authentication. Your IT administrator configures the identity provider connection and maps the relevant user attributes from the provider to the corresponding fields in Voxbi.

  3. Users log in through their existing credentials

    Once configured, staff reach the Voxbi login and are redirected to your identity provider to authenticate. No Voxbi-specific password is needed.

Frequently asked questions

Which identity protocols does Voxbi support for single sign-on?

Voxbi supports SAML, OAuth, and Microsoft authentication, covering the most common enterprise identity providers including Azure Active Directory.

Can we still use Active Directory to manage Voxbi users?

Yes. Voxbi also supports Active Directory integration for provisioning users and extensions directly from your directory, reducing manual setup when new staff join.

What happens to a user's access when their central account is disabled?

Because authentication runs through your identity provider, deactivating a user's central account removes their ability to log in to Voxbi. There is no separate Voxbi account to remember to disable.

Is single sign-on available on all Voxbi plans?

Single sign-on is part of Voxbi's administration feature set. Contact your Voxbi representative to confirm availability for your plan and to discuss setup.

See Voxbi in your business.

Talk to us or to a certified Voxbi partner.