Anti-fraud protection
Real-time call pattern monitoring detects and blocks fraudulent calls before they run up a bill.
Toll fraud is a real risk for any business phone system. It happens when someone gains unauthorised access to your calling infrastructure and uses it to place calls at your expense, often to premium-rate numbers or international destinations, and often in large volumes over a short window. The losses can be significant before anyone notices.
Anti-fraud protection in Voxbi works at the network and carrier level, where unusual call patterns can be detected as they happen. The system monitors outgoing call activity and can block calls that match the profile of fraudulent use, stopping the problem before it runs up a large bill. Because this protection operates at the carrier layer (provided by Mixvoip as the telco and numbers provider behind Voxbi), it applies to calls going through the network regardless of where your team is working.
When you'd use anti-fraud protection
A business that wants a safeguard against compromised SIP credentials being used to place unauthorised calls at their expense.
An organisation with high outbound call volumes where a sudden abnormal spike would otherwise go undetected until the invoice arrived.
Any company that needs to show stakeholders or auditors that its phone system includes active controls against communications fraud.