How LGL Transport expanded across four countries on one phone system
LGL Transport moves freight by road, air and sea from Luxembourg across Europe and into Africa. As the company grew to 200 people on more than one continent, Voxbi cloud PBX kept every office and every driver reachable on a single system, with no per-site calling costs to slow the expansion.
The challenge
Coordinating offices and drivers across four countries on separate local lines was slow and expensive.
The solution
One cloud phone system across every office and mobile, so location stopped deciding what a call costs or how it gets routed.
The challenge
Teams spread across continents
Dispatch, back office and drivers were split across Luxembourg, Germany, Cameroon and Benin. Coordinating them on separate local phone lines was slow and expensive.
Calling costs that punished growth
Every new office meant another set of lines and another inter-office calling bill. Growth kept adding communication cost instead of removing it.
Drivers who are never at a desk
The people who most needed to be reachable were on the road, not sitting next to a desk phone.
Thanks to the performance and full integration of their telephony solution, we have been able to expand across the entire European Union and even internationally without ever worrying about communication costs or technical constraints.
What Voxbi changed
Frequently asked questions
Can Voxbi connect offices in different countries?
Yes. Every office runs on the same cloud phone system, so calls between countries are internal extensions rather than international calls, with no separate per-site setup.
Can drivers and field staff use the same phone system?
Yes. With fixed-mobile convergence, mobile staff use the Voxbi app on the same numbering plan, so they stay reachable on internal extensions wherever they are.
Run your calls on one system, wherever you grow
See how Voxbi cloud PBX keeps every office and mobile on the same phone system.