Umair Ali

Umair Ali

Head of software architecture

Umair leads the software architecture behind Voxbi, from the Cockpit to the API.

Topics: Integrations, the API and webhooks, and the AI features

Articles 11

Cover image for a guide to connecting the Odoo Phone app to a cloud PBX

Odoo VoIP configuration: a step-by-step setup guide

How to configure VoIP in Odoo, from the access right and SIP provider settings to user extensions, international number format, troubleshooting and the GDPR file.

Cover graphic reading click to call from the tap to the agent, in charcoal and brand purple

Click to call: what it is and how it works for business

Click to call turns a tap on a phone number into a routed call. See how it works from the click to the SIP INVITE, where it helps and what GDPR asks.

Best cloud PBX for Odoo users in 2026

Best cloud PBX for Odoo users in 2026

Which cloud PBX providers actually integrate with Odoo, how each one connects, what the integration costs and where call recordings are stored.

A recorded voice message turning into readable text a team can sort and route

Voicemail transcription: the complete 2026 guide

Voicemail transcription turns voice messages into readable text. How it works, where accuracy breaks, European hosting rules and a decision checklist.

Cover art showing a phone call linking to a customer record on a screen

Computer telephony integration: a complete guide for business

Computer telephony integration ties your phone system to your CRM so an inbound call opens the right record. What it is, what to check, how GDPR applies.

The Integrations area of the Voxbi Cockpit, where API keys are created

How to create a Voxbi API key

Generate a scoped API key from the Voxbi Cockpit in four steps, set its permissions and expiry, and use it as a Bearer token. Administrator access required.

The Voxbi app running inside Microsoft Teams

Set up Microsoft Teams with Voxbi

Two ways to run business calling inside Microsoft Teams with Voxbi: the Voxbi app for Teams, or Direct Routing. How each works, what it needs, and which to pick.

An AI-generated call summary shown on a contact in Odoo

What you can do with Voxbi in Odoo

Once Voxbi connects to Odoo, every call logs itself on the right contact and deal, the AI writes the summary, and you can dial from any record. Here is what you get.

Odoo and the Voxbi call log open side by side on two laptops.

How to connect Odoo to Voxbi: a step-by-step setup guide

Gather four Odoo credentials, set the integration up in the Voxbi Cockpit, and verify call logging. A complete walkthrough for Odoo 16 to 19.

A balance scale weighing Microsoft Teams against a cloud PBX for a Luxembourg SME.

Microsoft Teams Phone vs Cloud PBX for Luxembourg SMEs

Compare Microsoft Teams Phone, a cloud PBX, and the hybrid model for Luxembourg SMEs in 2026: costs, features, devices, and the right fit.

Microsoft Teams Direct Routing vs Operator Connect in 2026

Microsoft Teams Direct Routing vs Operator Connect in 2026

Both connect Microsoft Teams to the phone network. One keeps control and pricing on your side, the other just moves the admin screen. Here is how to choose.

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